Terms of Service

The website operator and seller is FastMedia.Pro, Timothy Knott, business identification number (IČO) 17308551, Telce, Peruc 440 01, Czech Republic, email: support@fastmedia.pro, phone: +420 797 864 432.

We sell fresh green fodder from sprouted barley for horses. The base price is 25 CZK per kilogram. The minimum order with delivery is 200 CZK.

Fodder discounts are calculated by kilograms per delivery: below 30 kg no discount; 30–60 kg 5%. Individual orders above 60 kg receive 7%. Stable group orders above 60 kg receive 8%, above 90 kg 9%, and above 120 kg 10%. Refundable deposits are not discounted; each selected delivery is calculated separately.

Orders can be placed after verifying your email. Every order becomes binding only once confirmed by the operator.

We grow fodder to order, so we need at least 10 days' notice. If fodder is in stock, it is allocated first-come, first-served and can be delivered sooner.

We deliver only; collection is not possible. Delivery covers up to 30 km from Telce (Telce, Peruc 440 01). Stable group orders are delivered to a single drop-off point and the stable coordinator handles distribution.

Payment is cash on delivery only. We do not currently accept cards or bank transfers.

We charge a refundable deposit of 150 CZK per large black fodder tub, payable in cash on delivery together with the price of the goods.

The deposit is fully refunded when we collect the undamaged tray. The deposit is forfeited for damaged or unreturned trays.

One tub holds 30 kg. Required tubs are rounded up: up to 30 kg one, over 30 up to 60 kg two, over 60 up to 90 kg three, and so on. The count follows fodder quantity automatically. Additional tubs can be added for the same refundable 150 CZK deposit.

A group order is placed by the stable coordinator, who provides the stable name, drop-off point and an optional breakdown by horse, owner or box. The whole quantity is delivered in one drop to a single point; the coordinator handles distribution to owners.

The same price, minimum, 10-day notice and tray deposit apply. The coordinator pays the full amount in cash on delivery; settling costs between owners is the stable's responsibility.

A customer who feeds the fodder continuously for 30 days at the recommended rate and keeps records (feeding log, coat and condition photos at the start and end, notes on digestion and behaviour) may request a refund of 20% of the fodder price (excluding tray deposits) ordered during the challenge.

Send the request with records within 14 days of the challenge ending to support@fastmedia.pro or WhatsApp +420 797 864 432. The operator reviews completeness and pays the refund in cash or by transfer. One challenge per horse; the offer may be withdrawn at any time without affecting challenges already started.

You can cancel free of charge until we confirm the order. Please cancel a confirmed order as early as possible by phone or email – the fodder may already be sown.

Fresh fodder is goods subject to rapid deterioration. Under § 1837(e) of Act No. 89/2012 Coll., the Czech Civil Code (NOZ), the statutory consumer right to withdraw from a distance contract within 14 days without giving a reason therefore does not apply to its supply. This exception does not limit rights relating to defective goods or the agreed cancellation of an order before confirmation.

Fodder is a fresh product with a short shelf life. Please report defects as soon as possible, ideally on delivery or within 24 hours, at support@fastmedia.pro or +420 797 864 432. This recommendation does not limit your statutory rights relating to defective goods.

Fodder is a supplementary feed, not a hay replacement. Introduce it gradually. Consult your vet about any health concerns.

The Czech Trade Inspection Authority (ČOI, https://www.coi.cz) supervises consumer protection within its remit and provides out-of-court consumer dispute resolution (https://adr.coi.cz).

Feed supervision and official feed inspection within its remit are carried out by the Central Institute for Supervising and Testing in Agriculture (ÚKZÚZ, https://ukzuz.gov.cz).

These terms are governed by Czech law. Statutory consumer rights remain unaffected.